Another staffy, I presume

Part of yesterday's frenzy was the stream of phone calls, which I'm afraid may have been another reason why the students' "user experience" was less than optimal. Three of them illustrate something of a deeper truth about the assumptions we make about dogs.

Number one: Richard, one of the inspectors, called to say he'd been asked to take in a young dog, with a teenaged owner. Dog not well, and needing veterinary treatment, but in the circumstances not the owner's fault as she'd got no home, no money and no transport. I agreed we'd pay for treatment and boarding. As a bit of an afterthought, I asked what breed the dog was:"A Staffy, I suppose?" Richard said: "Yes, she was," and we both muttered a bit about how hard they are to rehome and not wanting to put down such a young animal without at least giving her a chance. 

Number two: Clinic client phoned: her cocker spaniel had badly bitten several family members, including a small child, without any provocation or warning. This was the second time he'd bitten and she was now waiting for the police and ambulance and would need to have the dog put to sleep as an emergency. I agreed with the vet that there really wasn't any choice and organised an appointment for her.

And, number three: Call from Richard to say the Staffy pup was doing fine, except for an upset tum, and one of the vet nurses had fallen in love with him and wanted to adopt him. Sometimes there are happy endings.

Staffys are not bad dogs (nor are cockers: rage sydrome, which may have been what affected this dog is very rare). They do need sensible care and training and many of them will fight other dogs, but so will Jack Russells. The main reason why we have a "Staffy problem" is that they happen to have become the pet of choice for owners who have lots of difficulties of their own, which means they find it harder to afford veterinary treatment costs and are more likely to have domestic emergencies that mean they have to rehome their dogs.

Busy day

Fortuitously, I'd already booked to take a day's leave so I could do the RSPCA stand at the University Careers Service "working for a charity" event, so I was available when Marion phoned this morning to say her road was completely iced up and she couldn't get her car out to cover reception at the clinic this morning.

After hiking across the white hell that is Coldham's common* I got my chance to practice my rusty skills on the client records system—fortunately to a fairly scanty waiting room, as I rapidly discovered that it has evolved quite a lot since I originally did the training course on the basis that it would be handy to have someone who lives close who could cover in an emergency. Even more fortunately, Tina who also lives just down the road, did get in so there were two of us to kick the printer every time it jammed again.

Finished just after twelve, then another hike into town to set up the info. stand, which may have meant some students who planned to see it in their lunch hour were disappointed. However it was really well attended with lots of interest in volunteering as well as possible job opportunities.

*Anyone viewing from Canada can be considered to have laughed enough by now. In our defence, the problem with British snow is that there's not enough of it and it's not cold enough. Most of the time cars are driving on a very thin layer of ice with a nice surface lubrication of wet slush, so tyre chains probably wouldn't help much.

Update on Nicholas

As you can see from the photos, his confidence has come on by leaps and bounds. He's still slightly nervous of my own cats (can be beaten up by little Fern who must weigh about a quarter of what he does), but he's stopped hiding.

Once the weather improves I'm thinking of moving him down to the cattery to see how he behaves there as its much easier to rehome from somewhere where people can have a choice of cats to view.

Technical Large Animal Rescue

Reading Technical Large Animal Rescue or its companion website won't qualify you to rescue animals, but it may terrify you enough to protect you (and the animals!) from "fools rush in" syndrome. 

TLAER is really intended as a textbook to accompany practical instruction in rescue techniques (and it can't be stressed enough that most of the techniques fall into the "don't try this at home" category and are not things that can be learned from a book without the practical aspect). 

It would also be useful as a casebook of examples of things ordinary owners can do to prevent their animals getting into trouble and needing to be rescued and possibly as a source of suggestions of practical things that voluntary groups might do to improve rescue facilities locally. 

SSPCA press release

Having had phone conversations where I never did manage to make the person on the other end believe our clinic isn't run by the PDSA, the Scots have my sympathy, even if I do think they might have phased it all a bit more tactfully.

The USPCA are even more unlucky with the potential for confusion with the other Irish SPCA's in the Republic.

This earlier article gives some background on why the three societies need to be separate legal entities.

Legacies are always going to be a contentious issue, as there's no way to go back in time and ask the testator why a particular charity was selected. Individual RSPCA branches are separate charities in their own right and there's almost equal scope for ill-feeling about whether legacies should go to a particular branch, or to into the national "pot".

Briefly: If you live in Scotland, then your local SPCA is the Scottish SPCA. In Northern Ireland, it's the USPCA. In England and Wales, you have a choice between the National Society (your legacy will be used to fund activities such as the Inspectorate which are managed centrally), or your local branch (your legacy will be used to fund animal welfare work within the branch area).

If you would like to make a legacy to RSPCA Cambridge (see map for our area of activity), the way to avoid any possibility of confusion is to ask your solicitor to specify our full name "RSPCA Cambridge and District Branch" and charity number (205098). 

And finally...

A spokesman for the RSPCA denied that the charity had run Scotland-specific fundraising campaigns. He said: "Some digital channels don't allow adverts not to be shown in some areas, but we refer all Scottish donors to the Scottish SPCA. It is more trouble than it is worth for us to aggravate people."

I do actually believe him, even if no-one else does...

More comparisons

Compared with the London Ambulance Service fiasco, the NCC really doesn't look too bad. Note that the annual budget for the LAS is about £200 million — roughly double the RSPCA's annual income. They get approximately the same number of calls as the NCC over the course of a year.

Cambridge in the snow

Pretty, but not really quite sufficient to justify the shock and awe.

Comparison

Some figures from the Home Office performance report on Cambridgeshire police make an interesting comparison:

* Police Officers: 1,379
* Police Staff: 892
* Community Support Officers: 197
* Other Staff: 25
* Special Constables: 210

Budget 2007/08: £116.0 million

Cambridgeshire alone has an annual income that roughly matches the resources the RSPCA has to fund all its national services (Inspectorate, animal homes, campaigns, scientific etc.). Next time you hear that someone phoned the RSPCA and "no-one was available to come out that day," please remember those figures. It isn't that "no-one cares".

Home-visitors' training day

We'll be holding a training day for volunteers interested in becoming branch home-visitors on 22nd February, at the Block Fen animal centre.

Home visitors are a crucial element in responsible animal rehoming, as they make it possible to reduce the number of unsuccessful placements which break down and lead to animals being returned. We're not trying to catch prospective adopters out, but by visiting them in their homes before an animal goes out we can ensure as far as possible that they understand what they're taking on and don't have misconceptions about what can be expected from the animal they've selected.

If you might be interested in attending, please email rehoming@rspca-cambridge.org.uk. There are plenty of places available and the role playing part of the course works best with fairly large groups, so don't worry if you think you might be interested but aren't certain whether it's right for you.

Focus group

Spent Thursday afternoon at East Regional HQ being part of a "focus group" of RSPCA volunteers as part of BDO Stoy Hayward's strategic planning review for the society. I don't think I've ever been a focus group before.

I have to say that, from an initially sceptical position, I was very pleasantly impressed that they had obviously done a lot of background homework and had structured the session to work around the limitations of the fact that we were a fairly un-representative, self-selected group. Once again, I think it's a case of getting what you pay for, and it was probably right to go for quality advice that's useful rather than something that gets binned.

We won't know the final outcome until all the group sessions have been completed and the complete result has been presented to Council. 

Some points that came out of the session:

• Nearly everyone felt management of the Society had improved over the past few years, with a better relationship between HQ and the branches and less of a tendency for HQ to try to micro-manage everything we do.
• The inspectorate is very thin on the ground in relation to their workload. We need more inspectors, animal collection officers and animal welfare officers.
• Inspectors' time may not be being used to best advantage, one example of this being the requirement that an inspector should periodically visit and examine any animals taken into care as a result of his/her investigations. This enables the inspector to report on any improvement in the animal's condition as something seen at first-hand, but might be as effectively done by an animal care assistant or vet at the centre where the animal is kept.
• Urgent attention needs to be given to the position of case animals, taken into care as a result of a prosecution, but not signed over by the owner to the Society. In some cases legal proceedings can drag on for as much as two years. This may not be a problem for some species, but it is unacceptable for dogs to be routinely kennelled for that long. We urgently need to press for changes that would permit them to be put into foster homes.
• Everyone felt there is a degree of isolation between the geographical regions, with branches only meeting within their own area.
• Everyone felt there is a need for reappraisal of the role of the Branch Development Advisers (BDA). BDA's officially act as liaison between HQ and the branches, but they also have an enormous and unmanageable workload being expected to provide advice on all sorts of things and also to step in if a branch is unable to attract enough volunteers to form a committee. The general feeling was that the work they do should be separated into the advisory role (which should be reassigned to a team of experts with special knowledge rather than expecting one person to know everything), and the mentoring/management role which is most significant for assisting very new committees or recruiting a committee from scratch.
• Everyone was concerned that we are not succeeding in recruiting young committee members at branch level to replace us when we dodder off into the sunset.
• There was a general feeling that Council is possibly too large and needs to be reduced to no more than 15 members, but strong disagreement about how they should be appointed. Possible methods were: 

1. Entirely by a national ballot of the membership.
2. A mix of regionally and nationally elected members (the current situation); 
3. A mix of nationally elected and appointed members (with the appointed members being co-opted by the elected members for their special skills or knowledge).
   

Personally, I would be very reluctant to see the regionally elected council members disappear. The argument against them is that the sitting candidate is rarely opposed because people are very unwilling to displace someone they know and like personally. So elections are generally only contested when the incumbent has retired and several people stand, or when there is a point of principle at stake (e.g. if the sitting candidate has taken sides in something contentious). Arguably this isn't democratic, but I'd say that the counter argument is that it means that people are kicked out if they're doing a poor job (or if there's serious disagreement with the stand they've taken on some issue), but there's no incentive for "political" point-scoring for the sake of it. Above all they are elected by people who know something about them and have knowledge of animal welfare work at the coal-face.

Ballot of the membership would be a more democratic option if the members had more genuine interaction with the candidates. As it is, in most cases all the only evidence ordinary members have to make a decision is the candidate's printed election address. The regional members do at least have an electorate with the knowledge to hold them to account if necessary.

Cat facial recognition software?

Webomatica have been playing around with iPhoto and found that its face recognition component can apparently also identify cats from pictures of their faces. As you might expect, it doesn't work for all-black cats, but I wonder if there are potential uses for people managing large feral cat colonies or shelters trying to identify lost cats, and keep track of animals they've taken in. Taking a digital photo at the point of booking-in a cat would be a low-stress, un-invasive way to track that cat through the system.

Rat brothers (slightly experimental)

Some videos of the rat brothers who came in over the weekend. Not very good quality as they're only from my phone and I think the eco-bulb in my living room isn't bright enough. They are up for rehoming, but this post is mostly intended as a test to see whether video works at all.

Updates on Santa and Joshua

Unfortunately Joshua had quite a serious setback last week, due to slippage of the repair to his pelvis, which caused constriction of his pelvic canal, making it impossible for him to pass faeces normally. This means he's back in the Vet School and has had another operation to put the pelvis back and create what's known as a "false joint" to stabilise his damaged hip, which had dislocated again.

They've just phoned to say it looks reasonable so far and he's now more comfortable.

Better news on Santa, who had another operation to close his collar wound last week, and so far it looks as if the skin graft has taken. He's not out of the woods yet, as it could still break down again, and we won't know for sure for another two weeks.

Why we tell you to keep cats in for at least two weeks after adoption

Cats are not like dogs (which is probably not news to most people). A settled group of cats will recognise one another and bond socially, but they do not roam around together like a wolf-pack. Individual cats will leave the group's resting area to hunt singly, and, if something traumatic (like noisy fireworks) makes the group scatter and run they will re-group by returning to their familiar area. They get to know where there are safe hiding places and will run for them in case of danger.

By initially confining a new cat in one room, until confidently eating, using a litter tray etc., then allowing her to explore the house, and only letting her outdoors after several weeks have elapsed, you are establishing that your home is the safe core area where your group lives. This means your cat's instinctive reaction will be to attempt to flee indoors if anything outside startles her. If something prevents her from entering the house, her instinct will be to hide reasonably close at hand, rather than running away. Once the house is accepted as home, a normal adult cat will cautiously explore the surrounding area and won't get lost. A cat who is released before the house is seen as home, will tend to wander seeking familiar surroundings and will get lost (or return to their previous home).

This is why "indoor only" cats who accidentally get out can usually be retrieved without too much trouble (because they hide close by) and why cats who escape during holidays or trips to the vet really are lost.

Bit of good news for a change

Delighted to hear that the Rabbit Residence has had its planning permission renewed for another year. Everyone who volunteers there will still need to be cautious to avoid noise, obstructing driveways etc. as permission might not be renewed in 2010 if the local residents can prove the rescue is causing a nuisance to them, but it's a great relief.

Improving our fund-raising in 2009

We urgently need to increase our fundraising. If we had not received a substantial legacy last year, we would have been in very serious trouble — and we cannot expect a similar windfall this year. 

Last year's legacy will see us through 2009, but we will then have to start cutting back our services unless we can scale up our fund-raising efforts.

If we can succeed in opening a shop in a busier part of Cambridge that will help, but we cannot hope to do this instantly, and it will take time for sales to build up, even if the general economic climate picks up.

One way in which we can make more money without any extra setting up costs is to increase the amount of textiles which we sell on for recycling. Prices per ton are now actually higher than they were this time last year, and the recyclers will take even worn or damaged clothes in order to recover their fibre content. 

If you live near to either of the shops (188 Mill Road, Cambridge or 156 High Street, Newmarket) and are thinking of clearing out your old clothes, please don't throw them out with the rubbish. 

Providing they are clean (so they're not unpleasant for our volunteers to sort), we can use almost all textiles, including curtains, sheets etc, but not duvets or carpet. 

Cash flow figures for 2008

Just finished the spreadsheet of the accounts for 2008. The final figures in the branch Annual Report will be a bit different because these are adjusted for money owed by us (e.g. invoices for work done during the year not sent until the following month) or to us (e.g. VAT rebates not yet received). However the "raw" cash flow figures give an impression of the financial situation:

Total income: £378,880

Total expenditure: £242,877

Of this, £66,549 was spent on running the animal clinic, £40,515 on veterinary treatments at private vets and £33,237 on boarding animals until they could be rehomed. £61,860 was the overheads of running our three shops (including rent, rates and staff wages). 

Shop profits suffered a drastic fall to just a tenth of the amount we made in 2007. Considering the terrible general state of retail sales, we may have been lucky not to have actually made a loss.

On encouraging people to get their pets neutered

This topic can become very heated, as some people feel the problem of homeless pets is so serious that we should simply refuse help with the cost of veterinary treatment to anyone who lets their animals breed. Others would like to see us offer universal free neutering; or campaign for legislation to enforce neutering; or refuse to work with any person or organisation involved with pet breeding. 

One possibility would be to follow the stance of the Dogs Trust scheme for dogs belonging to homeless people. This scheme does not pay for any costs associated with whelping or pregnancy and requires owners to get their pets neutered within a set length of time after registration for help with veterinary treatment. The trouble with this is that it's not an awful lot of help to the pet who's brought to us already in labour. In fact, like mandatory spay/neuter programs in other countries, it falls down because any sanctions for non-compliance are quite likely to hit the pet much harder than the owner. 

In practice, we do the best we can. We offer low-cost spay/neuter at our clinic and by voucher at private vets. We won't help with the cost of vaccinating litters of puppies which are clearly going to be sold on, as that's just increasing the potential profit per puppy and encouraging the owner to breed another litter. 

RSPCA Week 2009

Once again Tesco stores have kindly given us permission to collect outside their main stores during RSPCA week, which this year will run from 27th April to 3rd of May.

We need as many collectors as possible to get maximum benefit from this opportunity, and this year it will be particularly important because of the generally gloomy outlook for fund-raising.

In past years the public have been very generous—this is not one of those events where you go home thinking it would have been quicker and easier to stick a tenner in your own tin and go home to put your feet up. Even a few hours collecting typically raises a useful amount, and is all money we otherwise would not have had.

If you might be able to help, please email rosemary@rspca-cambridge.org.uk 

It would be helpful to know approximate numbers as soon as possible as we need to order tins, badges etc.

The map below shows approximate locations of the stores in our branch area.


View Larger Map

National Rabbit Week 24-30 January 2009

See the National Rabbit Week website for more information.